Return & Exchange Policy

You must take reasonable care of any products that you wish to return in following conditions:

  1. In new condition, has not been washed, ironed or altered
  2. The products must be returned in their original conditions
  3. Accompanied by the original invoice
  4. Was not purchased during sales or special offers period.

We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange or refund.


Returns Process


You have 7 days (from the purchase date) to return products 

In addition to the above Policy, The returns process requires two simple steps:

  1. Return the relevant products to a store as soon as possible in the same condition as supplied, in their original packaging
  2. Carry the relevant invoice


Exchanges Process


If you would like to exchange any products, you may:

  • Visit the nearest store to return the items & purchase the new products.

Please note that this is subject to availability and is per our applicable policies.


Refunds


Refund is possible within 7 working days from purchase date.  

Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.

Any refunds given by us in relation to returns/exchanges will be made as per the payment method you have used, and the duration is as per your Bank policies.